SURAJ GURUNG

Audited IDGs/documents for all shipments, ensuring 100% compliance with stringent airline requirements and preventing potential delays.

Resolved complex discrepancies and issues encountered during cargo processing, minimizing operational disruptions and maintaining service level agreements.

Prepared critical documentation in accordance with airline load plans, facilitating seamless and timely dispatch of cargo.

Contributed to efficient RFS Department operations, building on prior experience in Manifesting and Acceptance departments.

Monitored and managed inventory for the US healthcare process, optimizing work allocation and providing floor support for a team of analysts.

Achieved high rates of authorization creation and pre-authorization follow-up by effectively liaising with insurance companies.

Verified patient eligibility and benefits, reducing claim rejections and accelerating revenue cycles.

Maintained daily trackers and prepared management reports, providing critical data for informed decision-making and performance evaluation.

Managed the denial management process for physician offices, effectively reducing outstanding claims and improving revenue recovery.

Proactively followed up on denied claims, implementing corrective actions to resubmit and secure payment.

Utilized payer websites to check claim statuses and gather necessary information, streamlining the resolution process.

Contributed to maintaining a healthy accounts receivable by ensuring timely and accurate claims processing.

Managed US healthcare processes for physician offices, ensuring efficient handling of administrative tasks.

Conducted insurance calls for eligibility and benefits verification, contributing to accurate patient billing and reduced claim denials.

Followed up on claims, taking necessary actions to resolve issues and accelerate payment cycles.

Ensured compliance with healthcare regulations and internal protocols in all operational activities.

Delivered engaging and effective computer education to students, enhancing their technical proficiency.

Provided comprehensive coaching in mathematics for students up to Class X, improving academic performance.

Developed and implemented curriculum for various computer subjects, ensuring alignment with educational standards.

Mentored and supported students, fostering a positive learning environment and contributing to their academic success.